Privacy Policy

🔒 Privacy Policy

Welcome to Shouji (shouji.uk). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or make a purchase from us.

1. Who We Are

We are Shouji, a UK-based small business specialising in collectible toys, including blind boxes and figures. If you have any questions about your data or this policy, you can contact us at:

📧 hello@shouji.uk

2. What Information We Collect

We may collect the following personal information when you use our site:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (securely processed via third-party providers)

  • Order history and preferences

  • Your IP address, browser type, and device data (collected via cookies)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support and updates

  • Send order confirmations and receipts

  • Improve our website and customer experience

  • Send occasional promotional emails (only if you opt in)

4. Sharing Your Information

We will never sell your data. We only share information with trusted third parties to help operate our store:

  • Payment processors (like Shopify Payments, PayPal)

  • Delivery providers (such as Evri)

  • Marketing and analytics tools (like Google Analytics)

All third-party partners are required to handle your data securely and in compliance with GDPR.

5. Cookies

We use cookies to enhance your experience on shouji.uk. Cookies help us:

  • Understand how you use our site

  • Save your preferences

  • Improve functionality and speed

You can manage or disable cookies via your browser settings.

6. Your Rights

Under UK GDPR law, you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent or object to data processing

  • Request a copy of your data

  • Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at hello@shouji.uk

7. Data Retention

We keep your data only as long as necessary to fulfil your order or comply with legal obligations. After that, your data is securely deleted or anonymised.

8. External Links

We may link to other websites on our site. Once you leave shouji.uk, we’re not responsible for the privacy or security practices of those external sites.

9. Updates to This Policy

We may occasionally update this Privacy Policy. Changes will be published here with the updated date.

Last updated: 10 June 2025

📬 Contact Us

If you have any questions or concerns about your personal data or this policy, you can email us at:
📧 hello@shouji.uk